Rex customers impacted by cancelled flights due to the grounding of their domestic jet services can contact Qantas and Jetstar to be reaccommodated on the same route as their original booking at no charge, where they have seats available.
Customers with an impacted Rex booking can contact Jetstar on Live Chat or 13 15 38 and Qantas on 13 13 13 to make a booking. They have until 31 August 2024 to take up the offer.
The overlapping routes are:
– Sydney – Adelaide
– Sydney – Brisbane
– Sydney – Gold Coast
– Sydney – Melbourne
– Melbourne – Adelaide
– Melbourne – Brisbane
– Melbourne – Canberra
– Melbourne – Hobart
– Melbourne – Gold Coast
– Melbourne – Perth
– Adelaide – Brisbane
– Adelaide – Perth
– Brisbane – Cairns
Virgin has also offered the same